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Winning
Q: How do I know if I'm the winning bidder?
A: If your name is displayed as the high bidder when the auction timer runs out, you've won. We also send you a quick e-mail to let you know. Additionally, a link to order the item you've won will now appear in the Pricebenders™ Auctions panel located on your "My Account" page.
A: If your name is displayed as the high bidder when the auction timer runs out, you've won. We also send you a quick e-mail to let you know. Additionally, a link to order the item you've won will now appear in the Pricebenders™ Auctions panel located on your "My Account" page.
IMPORTANT NOTE: You must claim any items won by purchasing them for the final bid price within 30 days. Items unclaimed after 30 days are forfeited.
Q: How do I receive items I've won?
A: On your "My Account" page, you will find a check-out link in the Pricebenders™ Auction section for any item you've won. Click this link and check out. As soon as your payment has been verified, the item will be shipped directly to you. For more information on shipping, see our "Shipping On Won Items" FAQs.
A: On your "My Account" page, you will find a check-out link in the Pricebenders™ Auction section for any item you've won. Click this link and check out. As soon as your payment has been verified, the item will be shipped directly to you. For more information on shipping, see our "Shipping On Won Items" FAQs.
Q: What are the shipping fees on items I win?
A: Standard ground shipping is FREE on all auction items.
A: Standard ground shipping is FREE on all auction items.
Q: How long does standard shipping take?
A: This will depend primarily on where you live. Within the United States, shipping will typically take no longer than 5-10 days. Outside of the United States, shipping can take 2-4 weeks and even longer in some instances. Please contact Customer Care if you have any questions about deliveries.
A: This will depend primarily on where you live. Within the United States, shipping will typically take no longer than 5-10 days. Outside of the United States, shipping can take 2-4 weeks and even longer in some instances. Please contact Customer Care if you have any questions about deliveries.
Q: Is 2-Day Air shipping or overnight shipping available?
A: Not at this time, but we may make these options available later.
A: Not at this time, but we may make these options available later.
Q: Where will TripleClicks ship to?
A: Unless explicitly noted otherwise, all auction items are available for shipping worldwide.
A: Unless explicitly noted otherwise, all auction items are available for shipping worldwide.
Q: How can I pay for TCredits and won items?
A: Depending on your country, TripleClicks offers up to 40 different ways to pay, including: Visa, MasterCard, American Express, Discover, PayPal, Check, Western Union, and many more. To see what payment options are available for your country, log in and go to: https://www.tripleclicks.com/myaccount/payment_options.php. To access these options, simply choose the payment method you wish to use when you check out.
A: Depending on your country, TripleClicks offers up to 40 different ways to pay, including: Visa, MasterCard, American Express, Discover, PayPal, Check, Western Union, and many more. To see what payment options are available for your country, log in and go to: https://www.tripleclicks.com/myaccount/payment_options.php. To access these options, simply choose the payment method you wish to use when you check out.
Payment Security
Q: Is it safe to make purchases at TripleClicks?
A: Yes. We use high-security Verisign encryption and other security features to ensure that your transactions at TripleClicks are always safe, secure, and private.
A: Yes. We use high-security Verisign encryption and other security features to ensure that your transactions at TripleClicks are always safe, secure, and private.
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